Background to our Privacy Policy
Our privacy policy tells you about the personal information we hold on you, how we use it and why we can use it. You are entitled to know what information we hold about you, you can have a copy of it and you can ask us to change or sometimes delete it. Our privacy policy applies to personal information we gather because of the services and products we provide to you, the organisation you represent (‘your organisation’) or to our other customers. It applies to your personal information if your organisation is an actual or potential customer or supplier of ours. It also applies if you interact with us in other ways. This could be for example, by you attending or being a supplier to, a stand or exhibition organised by us or because you interact with our apps, websites or social media. This could be by making an enquiry, signing up to a newsletter or registering your interest on one of our websites or apps.

Who doesn’t it apply to?
Information we hold about our employees isn’t covered by this policy. It also doesn’t cover personal information gathered by other companies or organisations that promote our products and services and who use cookies, tags and other technology to collecting and use your personal information. You can read our own cookie policy here for information about how we use cookies on our own websites.
If you link to other organisations’ websites, apps, products, services or social media from our websites, apps or social media, this privacy policy also doesn’t apply to how those other organisations use your personal information once you leave our technology environment.

Who we are
The Black Cat Cabaret
c/o Looking Glass Productions LDN Ltd,
603 Tower Point, Enfield EN2 6SY

We review our Privacy Policy regularly and we’ll tell you if we change it by updating our website or app.

Accessing your information
We want to make sure the information we hold on you is up to date and relevant. You are also legally entitled to know what information we hold on you. If you’d like a copy of some or all of your personal information or you think your personal information is inaccurate, you can ask us to correct or remove it. Please write to us at:

Privacy
The Black Cat Cabaret
c/o Looking Glass Productions LDN Ltd,
603 Tower Point, Enfield EN2 6SY
Or email team@lgproductions.co.uk

The information we collect and how we use it
In this section we explain the different ways we collect and use your personal information.
To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information
We process personal information to enable us to provide a service for the selling and purchasing of tickets for events, maintaining our advertising and marketing and keeping our own accounts and records up to date. We also allow you to sign up to our newsletters via the website, and opt-in to receive marketing materials about our events and services.

Type/classes of information processed
We process information relevant to the above reasons/purposes. This may include:
-personal details
-family details
-lifestyle and social circumstances

-employment and education details
-financial details
-goods or services provided

Who the information is processed about
We process personal information about:
-staff
-customers and clients
-suppliers
-complainants and enquirers

Who the information may be shared with
We sometimes need to share the personal information we process with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:
-staff
-family, associates or representatives of the person whose personal data we are processing
-customers and clients
-education and examining organisations
-central government
-complainants and enquirers

Protecting your personal information
We will protect your personal information.
How long do we keep your personal information?
In all cases, we’ll store personal information for no longer than is necessary for the purposes for which we collected it. This may be longer than the law requires. Some examples include:
-details of the services and products we provided to you for six years from the date we provided them;
-details of the services and products you provided to us for six years from the date you provided them;
-your contact details while you are/your organisation is one of our customers, and for six years after; and
-details relating to any dispute for six years after it was closed.

Our legitimate interest in using your information

We will use your personal information if we have assessed we have a legitimate business interest in doing so to operate our business.

How do we assess we have a legitimate business interest?

We’ll have:

• checked the usage is necessary and there’s no less intrusive way to achieve the same result
• considered whether your interests override our interests
• considered whether you would reasonably expect us to use your information in this way
• considered whether you would find the usage intrusive or it would cause you harm
• taken extra care to protect the interests of children
• considered safeguards to reduce the impact where possible
• have offered you an opt out where possible.

You can obtain further information about the specific assessments we have made by using the contact details above.

We use your information for our legitimate business interests to:

• provide you or your organisation with services or products
• let you know about services and products we think will interest you
• provide you with news about us
• carry out statistical analysis;
• detect and prevent crime;
• manage our business risk, collect amounts due to us and pay amounts we owe; and
• secure and protect our information technology.

Letting you/your organisation know about interesting services and products

We have a legitimate interest in using your personal information to identify and send you direct marketing about, services and products we think might interest you/your organisation.  This is to allow us to develop our business to the fullest extent possible taking into the balancing factors mentioned above.

We use the following personal information:

• your contact details. This includes your name, address, phone number, and email address;
• if you are a personal customer, your payment and financial information;
• information from other organisations such as data brokers, business partners and publicly available sources like LinkedIn and other directories; and
• details of the services and products you/your organisation have bought.

We’ll provide you with information about services and products we provide by phone, post or email.   In each message we send, you will have the option to opt out of further contact and you can ask us to stop sending you marketing information at any time, as set out above.